The name MrsTechy gets asked about a lot — and so does the range of things the business actually covers, since “tech support” can mean a lot of different things to different people.
At its core, MrsTechy provides tech help for two groups: home users who need a computer fixed, a virus removed, or a device set up correctly, and small businesses that need ongoing tech support, website work, or both. The work happens two ways — remotely, through a screen-sharing session for problems that don’t require hands-on-hardware, and on-site, for issues that do.
What sets the approach apart isn’t a single specialty — it’s the range. Computer repair. Virus and malware removal. Website design and maintenance. General tech troubleshooting for everyday problems. All of it delivered by one point of contact, available 24 hours a day, rather than being bounced between departments or specialists.
The name itself reflects something intentional: tech support delivered by someone who explains things clearly, treats every problem as worth solving properly, and doesn’t assume a customer already speaks the language of IT. That’s the philosophy behind MrsTechy — real help, real availability, and no unnecessary jargon along the way.